Sony Electronics Inc Complaint - No customer service!!
CRAWFORDVILLE, FLORIDA -- My family has now purchased 2 Sony Playstation and both are unusable.
1) The Network card did not work since purchase. This is documented on the WEB as a know issue with this model. Sony will not fix it because my teenager lost the receipt. Even thought they know they had a bad batch of cards. So he now can not play any music on the PSP from them memory card because he can not get it on the internet to activate the card. $90 to replace.
2) The second one died. I had the receipt and was sent a box to send it back for a refurbished one. I did and was told they would not cover it because it "suffered abuse". The small crack in the LCD panel did not cause it to stop working. The crack was there the week after it was bought. again $90 to replace
Sony has very poor customer service. I will never allow my children to purchase anything from Sony again. I will continue to tell everyone about this problem to be sure no one else buys from them.