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Panasonic Complaint - Horrible Phones, DO NOT BUY PANASONIC - KX-TG5632 Portable Phones
KX-TG5632 Portable Phones - Complaint
WALKER, LOUISIANA -- I will be buying new phones today. They will NOT be Panasonic. I purchased a Panasonic Expandable Portable Phone System KX-TG5632 approx. 18 months ago. It has never worked properly.
The base will start to ring, the handsets are DEAD. In order to answer the phone,(and these are instructions from Panasonic) I have to hit the exit button on the handset. Remove the battery cover. Remove the battery. Replace the battery and cover. Start hitting the talk button. At first it will say" move closer to base unit" even if you are right in front of it. If you continue pressing the talk button, you can usually answer the call, IF they haven't hung up by now. This is insane. I paid over $120 dollars for this lousy phone. I have called Panasonic Customer Service repeatedly. This last time, they told me to buy another phone. They offered to give me 15% off a phone if I buy it from them. Hmmm 15% off of RETAIL price for a phone that has NEVER worked properly??? NOT!!
I think I'll just go buy one at Walmart for a lot less and chances are it will work better than a very expensive Panasonic.
The base will start to ring, the handsets are DEAD. In order to answer the phone,(and these are instructions from Panasonic) I have to hit the exit button on the handset. Remove the battery cover. Remove the battery. Replace the battery and cover. Start hitting the talk button. At first it will say" move closer to base unit" even if you are right in front of it. If you continue pressing the talk button, you can usually answer the call, IF they haven't hung up by now. This is insane. I paid over $120 dollars for this lousy phone. I have called Panasonic Customer Service repeatedly. This last time, they told me to buy another phone. They offered to give me 15% off a phone if I buy it from them. Hmmm 15% off of RETAIL price for a phone that has NEVER worked properly??? NOT!!
I think I'll just go buy one at Walmart for a lot less and chances are it will work better than a very expensive Panasonic.
Comments:
Posted by superbowl on 2008-02-07:
Picked up the Uniden phone system at Costco. It has worked great for some time now and the phones have a very good signal outside the house. We use Cox VoIP, the phones have always worked well using the Cox network.
Posted by Principissa on 2008-02-07:
We just bought Panasonic phones a few weeks ago. We haven't had issues with them at all. It sounds like those phones are clearly defective and they should have replaced them for you a long time ago.
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