Price's Chevron - Blacksburg, VA Complaint - Very poor service - Car Repair

Review by John28 on 2008-02-07
BLACKSBURG, VIRGINIA -- I don’t recommend everyone to use their services. When I looked on my bill I saw overprices items. A normal part costs $20-$40 and they have it at $82. I even checked with the company from which they bought the piece and they told me that the cost was $40 for that particular component. When I ask for explanations, they were rude and deceitful. They are adding labor hours for no reason. They lack professionalism.

After working on my car, seats were unusable; so dirty. They misdiagnosed a problem and spend extra day to fix it.

Never, never work with them.
Comments:3 Replies - Latest reply on 2008-02-08
Posted by Slimjim on 2008-02-07:
While mechanics do have the right to mark up parts(debatable), it shouldn't be limitless. 100% is excessive and they got called out for it. Good.
Posted by jktshff1 on 2008-02-08:
slim's right, and I don't know of any company that sells stuff at cost. you couldn't stay in business.
Posted by Anonymous on 2008-02-08:
John28, thanks for the info and I won’t be using these guys I agree with Slim and Jkt. Most car repair places go by a book more than by what they really do but 100% plus is too much! Thanks (HV) we need to expose these kinds of crooks...

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