AFLAC Complaint - Trying to file a claim
I have paid premiums to AFLAC for over ten years and have never filed a claim. I fell this past winter and was hospitalized due to internal bleeding for several days. I missed work due to my injuries. I had no idea how difficult filing my claim would be. I telephoned AFLAC after my release from the hospital and explained my accident. They mailed me forms to be completed. When my doctors office sent in the physicians statement, AFLAC told me it was the wrong form.
Every time I think this is finally completed, there is another hoop they want me to jump through. Attempting to have this claim taken care of has been more emotionally taxing than the accident I suffered. I work with an attorney that feels that I should consider a lawsuit. I think that AFLAC thinks that if they stall long enough, most people will give up.