NCO Financial Systems Complaint - Deceased Mothers Bill
EDGEWOOD, MARYLAND -- Ok. We all know just how bad NCO is. Now it's worse >_<
I received a call today at 7:30am. I pick up the phone, say, "Good morning" and get, "Hello, I'm calling about a bill that you are delinquent on. We need you to make a payment today."
I mean, no: Hello/Is this so and so/I'm with so and so.
Blunt. I ask them who this is, who the bill is for, all that stuff. Takes me almost *10 minutes* before I can get the 'phone drone' to give me any information at all.
The bill is for my late Mother. She passed away in 1999. Nine years ago.
I ask them why are they calling me and not my Dad and the 'phone drone' gos into, "Are you going to pay this or do we send this to our lawyers and notify the credit bureaus?"
WTF, I mean, WTF!
I ask for a supervisor and get "Are you refusing to pay your debt?"
I hung up. It was either that or call this idiot some words my Momma told me ladies shouldn't even know.
Any advice here?