Ashley Furniture Northern CA store Complaint - Delivery - Furniture
REDDING, CALIFORNIA -- On Jan. 15, 2008 we ordered $4,000 worth of bedroom furniture. It is now 2/8/08 and we have been notified we will only received our boxsprings & mattress tomorrow. Where is the remaining furniture? We were told to expect delivery in 7 to 10 days, then the first week of February. I called on Feb. 2nd and this is when the nightmare began. Thank goodness I called, we might not have anything to sleep on. The floor and couch are very uncomfortable.
What happened to good ol' American customer service? I have already contacted the office in WI and spoke several times with our store rep & manager. This is the best I can get,a box springs & mattress?