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Lustine Dodge Complaint - Untrustworthy dealership

Review by Ccollins20109 on 2008-02-09
WOODBRIDGE, VIRGINIA -- My husband and I were in the market for a new truck, we fell in love with the 1998 Dodge Dakota Extended Cab. I went one morning to Lustine Dodge and was looking around while my husband was at work. I found a truck with a price tag we agreed upon. I was able to take the truck for a test drive to his work so that he may inspect the truck as well and bring him back to discuss the purchase further. We came back later that day, once he got off work. They did the paper work on the truck and worked up the figures, sent it to be finance. After waiting for what seemed to be hours, we were told that we could not get financing due to the fact that my husband did not make enough for the finance company. We accepted this and took our truck and went home. We lived over an hour away from the dealership and when we walked in the door at home there was a message stating that they were able to get the truck financed.

To make the story short, they changed the paperwork to show that he made more than what he did and he got a truck he could not pay for, it ended up getting repoed and ruined his credit! These people will not stop at anything to sell cars, even if it means screwing you!
Comments:6 Replies - Latest reply on 2008-02-10
Posted by Aerocave on 2008-02-09:
If the income was overstated by the customer TO the dealer, this is falsifying documents to the bank and the bank has every right to repo the vehicle and/or take any other recourse they choose, as the dealer is required by law to state the income given by the customer. If the dealer blatantly overstated the income without the customer's knowledge, this would be in violation of the dealer lending agreement with bank/lending institution, and should not result with the repossesion of the vehicle (since the customer is technically not at fault)--or...is there "more to the story?"
Posted by runaway on 2008-02-09:
Was it repo'd because of the paperwork overstating his income, or because he didn't make payments?
Posted by MSCANTBEWRONG on 2008-02-09:
Why would you allow the dealership overstate your husbands income and then agree to buy a vehicle that you could not pay for?
Posted by Slimjim on 2008-02-09:
Oh come on. Talk about looking for someone else to blame. You knew when you went back what the truck would cost per month. He agreed to it and as an adult, should know what he can afford.
Posted by Anonymous on 2008-02-09:
Come on now, this one's on you.
Posted by mydogbozo on 2008-02-10:
The only thing that I can say is that you should have known there would have been a problem. You and your husband have should have never went foward with this deal. It is never a good idea to get yourself burried over your heads.

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