Lustine Dodge Complaint - Untrustworthy dealership
WOODBRIDGE, VIRGINIA -- My husband and I were in the market for a new truck, we fell in love with the 1998 Dodge Dakota Extended Cab. I went one morning to Lustine Dodge and was looking around while my husband was at work. I found a truck with a price tag we agreed upon. I was able to take the truck for a test drive to his work so that he may inspect the truck as well and bring him back to discuss the purchase further. We came back later that day, once he got off work. They did the paper work on the truck and worked up the figures, sent it to be finance. After waiting for what seemed to be hours, we were told that we could not get financing due to the fact that my husband did not make enough for the finance company. We accepted this and took our truck and went home. We lived over an hour away from the dealership and when we walked in the door at home there was a message stating that they were able to get the truck financed.
To make the story short, they changed the paperwork to show that he made more than what he did and he got a truck he could not pay for, it ended up getting repoed and ruined his credit! These people will not stop at anything to sell cars, even if it means screwing you!