Bud Clary Chevrolet Longview, WA Informative - Suspicious Car Repair

Review by 2Snoopy2 on 2008-02-09
LONGVIEW, WASHINGTON -- Took a 2001 Impala into the dealership because the ABS light was on as well as the Service Traction System light. The diagnosis was that the front hubs needed to be replaced. I authorized the repair and $700+ later drove home without the ABS light coming on. However, the next week the ABS light did come back as well as the traction warning. Took the car back for another diagnosis. Was now told that the ABS computer needed to be replaced ($1000+). However, they would not show me the codes retrieved during the first diagnosis nor the codes retrieved for the second diagnosis. Personally, I think they either got it wrong the first time OR damaged the computer during the first round of work.

Of course, you can't go to another dealer without them saying the same thing since they all share via computer the information about your car. I've been driving around with the ABS light on and just dealing with the problem since I don't have a spare $1000 lying around for this. One thing I wish I had done was ask for the old hubs so I could have inspected them myself.
Comments:1 Replies - Latest reply on 2008-02-09
Posted by Anonymous on 2008-02-09:
Wow, sounds like they may have really cheated you. I had a similar problem and went to a namebrand dealer and I ended up paying about $400. Then a week later, the car broke down again and I went to a local dealer in my town and they told me it was the computer but all they charged was $30 to correct the codes. (This local dealer has been in the area going on 20 years). I hope you get it all worked out.

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