Ashley Furniture Complaint - Terrible Experience with Ashley Furniture Store
ORLANDO, FLORIDA -- We bought a three piece living room furniture set from Ashley Furniture (Waterford, Orlando)and upon arrival of the furniture there were distress on the arms. When I informed the delivery guy, I was told that there was nothing he could do and I had to make a note on the Delivery Form. (They would not take the furniture back). I had contacted Customer Service as directed numerous times. My pillows were frayed, the arms were torn, and the sofa and love seat arms disintegrated within six months. Staples were poking through the fabric, the seams were falling apart and all contacts that were made to customer service and store manager, were futile.
ASHLEY FURNITURE SUCKS! DO NOT WASTE YOUR MONEY! There are many better store choices. If you want to go cheaper furniture choose IKEA.