HSBC Card Services (Orchard Bank) Informative - Holding of payments
I currently hold an account with HSBC under their Orchard Bank credit card. I have written to them twice to complain about their practice of holding payments until past the due date and then applying them. I usually pay online to them and it seems that even if the payment is there 5 days in advance, it will not get applied until after the due date. I've included screen shots of the payment date that it left my personal account and argued with them from the perspective of someone who works in the finance industry to no avail. I would advise that if you are considering this card to be wary of when your payments are made.
They aren't consistent with this practice but they are consistent enough with it that I will be closing this card once it's paid off.
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