BellSouth Complaint - Inside wiring Maintenance plan
I have paid for Bellsouth's inside wiring maintenance plan since 2001. One of my phone jacks was not working, so I contacted them via internet about needing service. Their answer? Go to the box outside and see if all the wires are connected! Duh! I looked and cannot tell--I'm just a dumb female anyway!! When I contacted them again--same answer.
They never even read the whole email and I am still a jack short.