Vonage Complaint - Getting Into Fort Knox Would Be Easier
EDISON, GEORGIA -- I signed up for vonage 10 days ago and right away I could not have my old number like they said I could then they gave me another number that was long distance in my area, even after I asked him was it a local number for my family and work and he said yes. then my phone would not work it would work for about 2 hrs then there was a lot of static on the line..I could not get through to customer service I was calling the wrong time and the wait time was 25 minutes I called for 4 days in a row. Finally I called today to just cancel everything and I waited for 20 minutes then a woman came on the line and I told her what I wanted she put me on hold for another 20 minutes then another woman came on and asked me the same thing then she put me on hold for 30 minutes, then I told them to cancel my phone....
WELL... she told me that they will charge me 39.99 to disconnect me, I told her when I signed up they said I had 2 months free and charged me 45.99 to activate and if I cancel within 30 days there would be no disconnect fee...well they lied again. I ADVISE ANYONE AND EVERYONE THAT IS THINKING OF SIGNING UP FOR VONAGE DON'T DO IT IT IS NOTHING BUT SCAM.