Gerald's Tire and Brakes Compliment - New Tires and Oil Change
CHARLESTON -- Having recently moved to Charleston SC, finding honest and reliable services was important to me. Being new to the area made this a challenge. So, I started asking the locals about the various businesses they used when needing new tires, oil changes, new fence installations, etc... When inquiring about auto services, everyone just raved about Gerald's Tire. I needed new tires and an oil change so I said what the heck, I'll give them a try. I arrived at Gerald's Tire about 9:00 a.m. I didn't have an appointment but needed new tires and an oil change for a trip I was about to take. I spoke with the gentleman at the counter and told him what I was in the market for. He proceeded to tell me what tires were available for my vehicle and which ones he recommended. We agreed on the tire selection, scheduled the oil change and he asked if I was going to wait until the service was complete or if I was going to leave my vehicle.
Since they were extremely busy, I told him I would just leave the vehicle and he could call me when the work was complete. My husband picked me up around 9:20 a.m. and dropped me off at home. About 11:00, Gerald's called me and told me my vehicle was ready. My husband drove me back to the shop. When I walked in, I was greeted by name, presented the bill, which he reviewed with me line by line, and asked if I had any questions. Everything was in order so I paid my bill and left. About 2:00 that afternoon, Gerald's tire called me just to check in and make sure everything was ok and to make sure I was satisfied with their service. That really blew me away.
I will recommend Gerald's Tire and Brake to everyone!! Their motto is "Treat patrons with honesty, integrity, and courtesy. You do have a friend at Gerald's."