Quality Inns, Suites & Hotels Complaint - Lack of Quality understated
ST. LOUIS-AIRPORT, MO. -- You would need to be desperate and not be able to find floor space in the airport to get your money's worth from this "Quality Inn"! The heater didn't work and it was 25 degrees outside, and about 45 inside! I wrapped up with every cover in the room, then didn't even have hot water when I got up! It was like being in Africa or India again! Even after I held the too long curtains over the heater with a chair... to keep the warmer air from going directly out the leaking window directly above it... it was still very cold all night.
Nobody expects this kind of service from an American hotel chain! Motel 6 has strong competition for "The last place you wanna stay"! When you go to The "UK", you expect to pay extra for heat..they think they really have a "special option"! Heat! The people that run these places have 1 thing in common, "tight", squeeky, extremely, tight! very likely to let "Quality" go! It had left before I got there! That window leaking a 1/4" gap between windows, is a sign the place should be shut down. I tried to make do. The hot water thing just topped it off!