Ralph Pontiac Honda Informative - Car deal turns bad

Review by Harassed Customer on 2008-02-12
ROCHESTER NY -- After negotiating a deal, she returned to the dealership with her signed contract to pick up her truck. That's when Mike Ralph Junior told her she needed to come up with more money. Ralph is an officer at the dealership and the son of the owner.

"He proceeded to tell me that there had been a mathematical error and I would have to pay an additional $2000."

She refused to pay more and said she would take the contract to her lawyer. But she says Ralph grabbed the contract out of her hand and crumpled it up.

"At that time he said, 'Now you have nothing to show your lawyer,'" she says.
So she grabbed the dealer's copy of the contract off the desk and headed for the door. According to the police report, Ralph followed her out yelling obscenities. That's when she says the altercation turned physical.

"I was grabbed by Michael Ralph from behind and spun around and in an attempt to grab the paperwork out of my hand, I was also pushed into the glass front door of the showroom."
She called police and went to the hospital with neck and back pain. Police charged Ralph with assault and harassment.

Comments:3 Replies - Latest reply on 2008-03-13
Posted by Aerocave on 2008-02-13:
Wow, what an experience...I read the article...as always, there are 2 sides to every story...
Posted by Time for a change on 2008-02-14:
One of the greatest things about this country is that we have the right to our own opinion and the freedom to express it.
Obviously there are more details than in the news reports. I give her a lot of credit for pursuing this and maybe stopping it from happening to someone else. There are many forms of bully’s out there. Buying a car should not be this difficult.
Posted by Winnie14626 on 2008-03-13:
Automotive Dealer Pleads Guilty to Harassment of a Female Customer!

Michael Ralph on behave of Ralph Pontiac Inc. 3939 west Ridge Road in the town of Greece was charged with Assault and Harassment of a female customer. After a confrontation which occurred while she was attempting to pick up her new 2007 Honda Ridgeline on December 30th 2006.The female customer refused to comply with the dealers demand for additional funds for the vehicle over and above the contracted and agreed upon pricing. Due to the confrontation she was taken by ambulance to Unity hospital for treatment and released later the same day.
Michael Ralph plead guilty to a plea bargain of harassment in Greece Town Court on September 4th 2007.When he appeared in front of Justice Gino Nitti who had already issued an restraining ordered against Michael Ralph in this matter . Justice Nitti also ordered Michael Ralph to write a letter of apology

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