QVC, Inc. Complaint - Return Shipping and Handling Policies.
PENNSYLVANIA -- Recently purchased a garment which arrived with the correct size on the label, however, the garment fell far short of the measurement it was supposed to be. I took it to several women who wear smaller sizes than I do, and it was even too small for them. I would have been happy to keep the garment, as it was well made, but as it was several inches smaller than the label said it was, had no choice but to return it. Under the circumstances, I asked QVC to refund the S&H and also the return postage which I had to pay. They never answered or disputed what I said, just gave me a refund for the basic cost of the garment, and I am supposed to eat the S&H both ways. I would not object if I returned the item because I did not like it, etc. I think they should charge all the S&H to the company that manufactred the garment, rather than the poor consumer, in this case me. Perhaps these companies would then have some decent quality control. This happens frequently with QVC. Some of the merchandise I get from them does not meet my standards, is poorly sized, or else is of such cheap construction that I cannot keep it.
It is not the amount, but the principal of it and after awhile it all adds up to a considerable amount of money. Needless to say, I will not be buying anything from QVC anymore. This was the last straw for me.