America Online Informative - Low Life AOL Billing Practices
CUPERTINO, CALIFORNIA -- I am posting this on behalf of a friend who has been trying to get rid of AOL. I set him up with a new (non-AOL)email address and told him to contact AOL and tell them he does NOT want to resubscribe and to cancel.
He calls and very specifically says "I do NOT want to resubscribe. Please CANCEL my subscription".
Well, guess what, you guessed it. He gets a letter saying thank you so much for resubscribing to AOL and bills his credit card. He calls back and goes through the same thing. We're waiting to see what happens.
I warned him beforehand that AOL is such a scumming company that they would do this. He believes me now.
AOL, from my own friend's experiences and my own, is the lowest life company with which to do business.
Be careful. Get rid of them quickly...if you can.