Lexus Compliment - Kudos!!! - Awsome buying experience!
CARLSBAD, CALIFORNIA -- I work for a local car dealership in San Diego and had ordered a new car. When the vehicle arrived all had been handled with the purchase, or so I thought. I come to find out my own dealership is now giving me 3k less for my trade than they originally said when I first ordered the new car 8 weeks prior! Mind you, the price they are now offering is $4000 back of book (4k less than what kelly blue book states trade in value is)and $10k less than what retail is (what they will sell it for) Needless to say I didn't buy the car!!!
Well, my car was out of warranty and I had $2500 set aside for a new car. I originally liked the Lexus, but being the loyal employee I am I went for the luxury sport sedan that we sell. I called up to Lexus of Carlsbad, quite a drive but I know a salesman up there, an aquaintence from years in the car industry. I told him the situation, how much I had down, the lease terms I wanted, the payment I needed and my trade info. He called me back within 10 minutes with different scenarios, all of which worked for me! They gave me 2k more for my trade than my own dealer site unseen, as well as the car for $500 under invoice! I drove up there that day after work, nervous that once I get there they would pull the old bait and switch and for one reason or another I wouldn't be leaving there with a new car. On the contrary, when I got there the showroom was gorgeous, the staff extremely polite, and my paperwork was basically done! I just had to sign a few things, my car was already detailed and gassed up. There were no hidden surprises, the payment actually ended up being 64 cents less than I was quoted over the phone! The entire ordeal from start to finish took maybe 30 minutes, and that includes them showing me how to use all the bells and whistles on the car. I would recommend anyone to buy at Lexus Carlsbad, see Joe Lazar, he is truly accomadating and probably one of the few honest salesman out there!