Chattanooga Mattress Complaint - Bait & Switch - Sterns & Foster Mattress Set
CHATTANOOGA, TENNESSEE -- At the end of September 2007, we purchased a mattress set from Chattanooga Mattress [snip]. The set was to be delivered by the end of the week as [snip] said he didn't have it in stock. Every week thereafter I called the store and was put off on the delivery date. Finally about 3 weeks later, [snip] delivery persons showed up with the wrong set.
My mistake was in accepting the word of these delivery men that Chattanooga Mattress would make it right. Since then, I have called and called Chattanooga Mattress and have been told that my mattress set is in and they will swap it when they are down this way. We live about 25 minutes from their store.
I believe they have no intention of delivering the right mattress set.