McCluskey Chevy Complaint - Part gone bad
CINCINNATI, OHIO -- To Whom It May Concern:
On January 17, 2008 I had an accident that was due to a manufacturing defect on my 2006 HHR. I was on my way to drop off my children to daycare. As I was exiting the highway ramp, I hit a guard rail. This situation was very scary and frightful for my kids and me because of the impact. It could’ve been a lot worse if there was a driver behind me.
I called the dealership, McCluskey Chevy., and they came to pick up the car while I had to find another way home. Later on I discovered the left side ball joint broke. This issue is a manufacturing problem. I have not had transportation for almost a month now. This situation has been so stressful.
The minor damages have been repaired and I don’t have extra money to get it repaired on top of making a monthly payment. The cost of the repairs is over $2,000. I don’t agree that I should be the one to pay for the damages that were made from a part failing. I have argued this situation over and over with the shop workers who disagree. I haven’t had the car for a year. What does the warranty cover. the manufacture should be responsible. I don’t feel that this should be on the customer.