Red Lobster Compliment - Excellent Service! - Public Dining
HENRIETTA, NEW YORK -- My husband took me out the day after Valentine's Day to Red Lobster in Henrietta, NY. There was not a parking spot to be had; the place was packed. We were told there was an hour and forty minute wait, which we accepted, so we headed to the bar to find a seat to wait. Some very happy ladies were just leaving, having apparently eaten their meal at the bar. These seats were situated at the end of the bar where the wait staff were coming up and getting drinks for patrons. All of the staff we met that night were wonderful, friendly and seemed to love their jobs. We were made to feel very comfortable, like we belonged there, or were regulars (I hadn't been there in nine years.) We got to know everyone's names so that by the time we did get to our table, every employee that passed by us was someone we knew. They were all joking with us and we had the BEST time. The food was fantastic (especially the garlic biscuits!) the service was impeccable. We told the manager so and he mentioned that he was going to gather everyone together and tell them what we'd just shared with him, so his crew knew what a good job they had done. What good management skills! No wonder everyone is happy and likes their job! THAT guy (I didn't get his name) should be regional manager.
I highly recommend this place for an excellent night out just to enjoy yourself. Always remember, though, that you will wait on Friday nights, but it's worth it!