Qwest Complaint - Worst company ever. - internet
I signed up for internet with Qwest because of a good deal. Do NOT be fooled by this. After a month of no problems, my internet started working when it felt like it. It would be out for weeks at a time and I was constantly on the phone with technical support. Wait, I take that back, because I am a mac user, they would immediately turn me away due to "legal reasons". I finally became fed up paying for internet that never worked and decided to cancel my services. After being on hold and dealing with VERY rude customer service agents, I was told everything was cancelled. That is until I received a full bill in the mail. When I called, I was bounced back and forth between departments, without being told why, and spent 15 minutes on hold. I found out my services were never disconnected and I was told that they would do it and backdate my account. I have just received ANOTHER bill for services I did not authorize to be added for over 60 dollars.
I have never been angrier or more dissatisfied with a company in my life. It has given me more headaches and frustrations that I should deal with. All for internet.
Do not, under ANY circumstances, sign up for any services through Qwest. You will only spend time on hold with the company trying to figure out why they keep screwing up.