Fidelity Complaint - Where is my check?
Resolution Update on 06/07/2008:
Got the check. Cashed it at a check cashing place
CHANDLER, ARIZONA -- I was let go from my job last month and due to no income and piles of bills I was forced to cash out my 401K (I don't want to file for unemployment). I called Fidelity to cash it out and was promised the check would arrive in 7-10 business days. Well, that was on January 25th. After two weeks of waiting, I called Fidelity to ask if the check had been sent. I was told the check was cut on Feb 4th and sent on the 7th and that I should get it on the 15th or 16th. It is now the 18th and I am still waiting. I have called several times and nobody can seem to help me. Everyone tells me the same thing: "you should have gotten it already." I don't understand how it can take almost a month to mail a check.
Good thing I have another job that I am starting this week, but it is going to take me awhile to play catch up on all of my bills as I now owe late fees. I am very upset with Fidelity and their empty promises.