Staples Complaint - Insult to my intelligence - False Advertisement

Posted by Hugh_Jorgen on 2008-02-19:

Did they offer a rain check? It might be the manufacturer is late shipping them to the stores - those ads are planned and printed months in advance.

Posted by thensider on 2008-02-19:

OR they REALLY are slod out. I mean, what was the deal? keyboard and mouse for 5 bucks?! i dont think that EVERY staples store in the country is LYING!

Posted by Suusan B. on 2008-02-19:

Ever heard of Black Friday? It was probably a President's Day sale for which they had a limited quantity. The BBB and attorney general's office aren't going to do you any good if the item is indeed sold out. And I, for one, question just what kind of any attitude you displayed towards those you dealt with at Staples.

Posted by Principissa on 2008-02-19:

Maybe they really are sold out. Yesterday was President's Day and they were most likely having a sale. You just happened to be one of the unfortunate people to show up too late and miss your chance at buying one. I highly doubt that all those stores are lying. Why did you not ask for a rain check? Are they no longer stocking that particular item anymore? If it is a clearance sale item there is a good chance that this was a one time deal and they will no longer carry that item in the stores.

Posted by Anonymous on 2008-02-19:

Why not just get a rain check? CVS has batteries on sale, 2 for 1 today. I went to pick some up and all the AAA's were sold out. Not big deal, I just got a rain check and will go back next week and pick them up. I failed to see where CVS was an Insult to my intelligence or did a False Advertisement. They just sold out.

Posted by Anonymous on 2008-02-19:

Thanks for that info Alley, most of us did not know that. Your right, early birds got the worms.

Posted by MRM on 2008-02-19:

I would like to echo AlleyS comments... You SNOOZE you LOSE! Being that the item was an hot item, you should went on the first day it went on sale, which was on Sunday.Thats what I do when I see great sales on memory cards and blank DVDs.

Posted by yoke on 2008-02-27:

Did the add say limited quantity in stores?
It was just another way for Staples to get you in the store to buy the more expensive item. They do it all the time.

Posted by Josh23 on 2008-03-20:

I also work for staples, and I can tell you Alleys is completely right. We are a small store and only had about 6 on them. We opened at 10am sunday, they were gone by 1010. They were sold out online before we even opened. It was the same situation with every store in our district.

The ad clearly stated "while supplies last".

Posted by yoke on 2008-05-09:

Alley, Staples is known to only have a few items on hand and then claim they sold out right away. Why is it that the morning after a sale is over they always have plenty of stock? It is like as soon as the sale is over they bring the items out of the storeroom.

Posted by Dre05 on 2008-07-14:

"While supplies last". There are people out that that know when to get the deals and where. First come first serve. They don't horde them in the back just to make fun of the customers. They really don't have any. Hot item, will sell fast.

Posted by FV on 2008-07-24:

The people at the store really don't get paid enough to hoard stuff in back until the item is off sale.

Generally when you go in the "day" (or week) after the sale, the reason the item is now out is because someone FOUND them hiding in the wrong spot!

Posted by xxdisturbedxx on 2008-08-16:

i swear that i am the person who "tried" to help this woman...i was rude in no ways...i did what i could...i DID check other stores...she called i think about 3 times and layed into me about these stupid ass keyboards

Posted by xxdisturbedxx on 2008-08-16:

i just love wwhen people come in at the last second for awsome sales..then when the store doesnt have them they throw a fit...no wonder i go to college

Posted by beza on 2008-08-26:

Why would a company "hoard" an item in the back of the store? What good does that do them? Are ou aware that associates make a bonus for hitting a certain goal in sales? If they are "hiding" these items even if they are at a low cost to the consumer, they are only hurting themselves. Why would and associate lie to a complete stranger? Do you have some sort of complex where you think people are out to get you? As for the associate being "rude" - I'm sure you we no peach yourself. If you treat people with no respect don't expect to recieve any in return. Items on super sale sell out quickly and the reason they are back in stock when the sale ends is because the system needs t update and the ware house needs o pick the items to be shipped and the manufacturer has to get those items to the warehouse - it takes time.

Posted by dupedanddisrespected on 2013-06-13:

I asked for rain check, told I had to order one, also rude to me. I decided to shop online, other sites had no problem, staples?, site required cookies, no thanks, too many other choices.