Big Lots Compliment - Small Appliance Return w/out Receipt
ROCHESTER, NEW YORK -- I received a gift from a family member that I knew I would never use - it was a rotisserie machine purchased from Big Lots. I asked the giver for the receipt nicely (I thought), but they refused to give it to me - they preferred that I keep the machine stating that I should try it before I decide whether or not to keep it.
Refusing to attempt to return a used item (EWWWW) I called my local Big Lots, explained the situation to them and after hearing the favorable return policy brought it in to the store. Without the receipt I got store credit in the form of a gift card, no questions asked.
I am very happy with the way Big Lots handled my return.