1-800-FLOWERS.COM Informative - 1 800 Flowers does not care about customers
LOS ANGELES, CALIFORNIA -- As a loyal customer for several years, I am truly offended they offered back to me only 20% on an order that covers almost the fee to have this delivered on Valentine's Day and then to give me a coupon in the mail for another order.
This was a Valentine's gift not received on Valentines Day and was not handled by their team to get the item to the recipient in a timely manner. If I had not found the actual florist, the Valentine gift would have been received after President's Day- 5 days late--as it was going to an office
Their business is based on repeat orders and reputation would have appreciated a refund that reflects some consideration for what I had to go thru on this order.
All they care about when they mess up is to NOT refund. Call a florist locally --NEVER GO THRU THEM!!!