Rusaw Homes Informative - Rusaw in Beverly Hills, Florida
BEVERLY HILLS, FLORIDA -- We had our home built by this company. They followed their timeline and were very cooperative and forthcoming during the building process. Once we closed and they had their check in hand, the mood changed. We found too many problems to list. Their work was sloppy and cheap. We pointed out several items during the walkthrough and were told to list these on their worksheet. These would be addressed during the course of the next year since we have a one year warranty with the company. We found that most of the items discovered once we moved in don't need to be corrected since they fall within "standards". So, cracks in newly built construction is normal. Standing water after a rain that threatens to flood the lanai & bedrooms is within "standards". A kitchenwall that's off by more then 1/2" is within "standards". I opened the vanity door today and it fell off in my hand. Mind you, only two 50 year olds live in this house. No little children hanging off doors. We've had several cabinet doors replaced. Two floor tiles cracked in the masterbath. Were replaced. Two days ago I found two tiles cracked in the familyroom.
I'm now told all tiles will be replaced at the end of the 1 year anniversay. At the rate this house falls apart it should be in shambles by the anniversary date. Some items have been corrected but I told them I expected a properly built home and don't care to call them for a year (and then they only fix what they think should be fixed). I could go on and on with this list but you get the idea. I've decided to find as many websites as I can to warn prospective customers of the pitfalls of using this builder. If you're looking for a builder in this area check the Citrus County website where you can find contractors and their current and completed jobs. I contacted several of his other clients and am still compiling a list.
Oh, BBB isn't too helpful. They don't list anything negative but that's not what I found after speaking with people in this area.