Home Depot Complaint - Carpet department
PORTSMOUTH, NEW HAMPSHIRE -- After my experience with counter tops, that took 9 months and finally a call to the corporate office, I got results..... immediate results. I would only buy small items at Home Depot from then on, however, I decided to purchase new carpeting, so I went to Home Depot. After a half hour of browsing, I asked for help and was told someone would be right there. This happened twice and I finally left after waiting a 1/2 hour. One hour wasted. I went back the next day, and stopped at customer service on the way in to make sure someone was in the carpeting dept. and was assured that an associate was there. Again, no one there and again was told someone would be right with me. I waited another half hour and left.
Off to Lowe's, a 20 mile drive; I was happily surprised to find an associate in the carpeting dept. who was more than happy to assist me....and also 10% off with a coupon that I found on-line. HD is only 2 miles from my home, but from now on I will drive the 20 miles to Lowe's. Good Bye Home Depot!!!!!
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