DirecTV Inc Complaint - False Advertising - Not better than Cable
GREENVILLE, SOUTH CAROLINA -- Direct TV claims to be better than the evil Cable company. Well, they couldn't even get off on a good foot. Never showed up for installation. I waited the entire 4 hour window and they never showed/never called. I called and they said the installer had already gone home and they needed to reschedule the appointment. They could have at least called and let me know before I wasted half a day. They are just like the cable company because they use the same stupid subcontractors. Sad that we really have no real choices out there. The customer service rep didn't even try to keep my business by possibly waiving the installation fees and rescheduling for me.
I guess this compnay thinks my 4 hours is not valuable and doesn't really want my business.