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Cumberland Valley Motors Complaint - Complaint Of Service And Misleading Warranty

Review by chubes on 2008-02-23
MECHANICSBURG, PENNSYLVANIA -- I bought a 2002 Mazda Tribute for $10,000. First time I had it on the highway the car started bucking and the check engine light started blinking. The CVM Dodge dealership said bring it to Mazda for a diagnostic.

The result, this now five day old purchase needed at least $2,000 worth of work and nothing is covered by the ridiculous warranty they touted as being 'peace of mind'. They even tried to get me to extend this impotent warranty for $1,700 more dollars.

I feel completely defrauded and I warn everyone away from Cumberland Valley Motors. They also did not return any of my telephone calls or emails and they owe me another part, nothing to do with the engine problems, in writing, but they still don't return my calls.

I regret ever stepping foot on their lot.
Comments:4 Replies - Latest reply on 2008-02-25
Posted by madconsumer on 2008-02-24:
under the lemon law, you have 7 days to return vehicle purchases. take the copy of the repair estiamte, and stick to returning it. if all else fails, go to a local television station and make a formal complaint. if in fact you are still under the 7 days from purchase.
Posted by tnchuck100 on 2008-02-24:
The Lemon Law applies only to new vehicles. In Pennsylvania it does include lease vehicles.

A used car sale is considered "AsIs" unless a specific warranty is provided. Whatever is spelled out in your written warranty is what you have.
Posted by Anonymous on 2008-02-24:
If the car was purchased under their certified warranty then you may have a good case to take legal action. Their web page for such warranties gives no information whatsoever. It's just a Flash presentation. You really need to read the warranty to see exactly what's covered.
Posted by Aerocave on 2008-02-25:
I have hard time believing that you just purchased this vehicle 5 days ago and are now faced with a $2000 bill...and the dealer is not going to offer any help--unless you purchased this vehicle as is. If that is the case as is means as is...There has to be more to the story.

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