White Castle Complaint - Awful Service
CLIFTON, NEW JERSEY -- On Thursday, February 21, I visited a White Castle location in Clifton, New Jersey, and I had to wait 16 minutes at a drive-thru even though there was only 1 car ahead of me. The credit card machine was not working properly, and after the store clerk attempted to swipe the customer's card many times, I waited endlessly. When I got to the front of the line, the clerk forgot my order, asked me what it was again, gave me a receipt with the correct order on it, but put ketchup on my burger even though it said no ketchup. Thinking that there was no ketchup, I ate it and got sick, as I am allergic.
When I brought this to the attention of the 800 number on my receipt, I was told that I would be contacted by telephone. Four days later, no call, no refund, and no service.
Thanks for nothing...
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