Kmart Compliment - A Funny Thing Happened At Kmart...

Review by 15910 on 2008-02-25
DENVER, COLORADO -- A few weeks ago I purchased a coat at KMART as a gift. The person that I bought it for didn't want it but low and behold I kept the receipt! This past Saturday I go back to the same KMART with my receipt and without any questions asked or paperwork to be filled out, I got my money back!

What a concept. It can't be that easy.... Can it?
Comments:13 Replies - Latest reply on 2008-07-26
Posted by dimplepie on 2008-02-25:
gooooood service and a spoonful of smiles!
Posted by GothicSmurf on 2008-02-25:
You know, it really is that easy!
Posted by Principissa on 2008-02-25:
Gothic, you took the words right out of my mouth! If you follow the rules and don't demand they make an exception for you, returns are effortless. All the stores ask is that you keep the receipts. Horray for hassle free returns!
Posted by S on 2008-02-25:
We've returned tons of items at Target and everywhere else. We never have a problem because we always have our receipt. When we don't have a receipt though, we usually do not even try to return it as we realize we have screwed up...
Posted by Suusan B. on 2008-02-25:
I'm the world's great "returner" and have never experienced a problem because I educate myself on the retailer's return/exchange policy prior to making a purchase, always keep my receipts and make sure to give gift receipts if the item was for someone else.
Posted by sunshine619 on 2008-02-25:
You mean you just gave them the receipt and they gave you your money back....thats unheard of! :)
Posted by Anonymous on 2008-02-25:
I'm still in shock!
Posted by Starlord on 2008-02-25:
Good on you, my friend. For all you dummies out there who complain about 'unreasonable' return policies,, shut up and save your receipts. It isn't rocket science, you know.
Posted by Anonymous on 2008-02-25:
Starlord, Best Answer.
Posted by Nohandle on 2008-02-25:
Yep ZZ, it's just that simple. There's a Kmart right down from my office, so it's easy for me to run in and out. Customer Service is right at the front door. Just hand them the bag and receipt and that's it. The last time I made a exchange instead of the clerk keeping the item at the desk until I selected the correct one, insisted on refunding me my money right then. I, in turn, offered to put the item back on the shelf since I was headed that way. It all works out. Thanks for the reminder.
Posted by Anonymous on 2008-02-25:
If only the world could be populated only with people as smart and perfect as everyone here! Unfortunately, the world is full of 'dummies' - those who occasionally receive a gift without a receipt and try to exchange it for another size or color - SHAMELESS! Or perhaps received a duplicate wedding gift and instead of wasting the gift givers' money by keeping it, try to exchange it for something useful - UNFORGIVABLE!! Yep - if only we could rid the world of those 'dummies' and keep them from trying to improve the world of customer service and their 'unreasonable' return policies. Until then, we will just continue to attack them if they dare try to post here.
Posted by lovebeyondstars on 2008-06-12:
LOL.. as a service desk person... I freakin' love you. :) If only others understood how SIMPLE it really CAN be. How hard is it to keep a piece of paper somewhere safe???
Posted by mrs kmart on 2008-07-26:
just make sure you don't leave the reciept out in the car in the sun, the ink likes to fade away after a while.i had this problem the other day at the desk, it was very hart to read the bar code and impossible to scan it.
yeah either keep this piece of paper where the sun can not get to it or get a gift reciept, what a concept, duh

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