Silkies Enriche Skin Care Informative - Unsolicited Products

Review by urfune on 2008-02-25
PHILADELPHIA, PENNSYLVANIA -- I received the Silkies Enriche skin care products unsolicited with a bill for the products. I called the company at 866-748-2041, selected #3 to return the product and waited until it went thru a couple of menues and asked if you wanted to speak to a customer service representative. I waited for 20 minutes and spoke to a representative who said they would promptly cancell my account and mail me a paid shipping label so I could return the products. The also apologized.

Although, I don't like their tactics, if you are willing to wait for them to answer the phone they make things right.
Comments:1 Replies - Latest reply on 2008-04-10
Posted by D on 2008-04-10:
Not meaning to contradict you, but I don't think that's what I'd call "making things right." Making things right would be more along the line of not practicing this type of scam in the first place. It's not "making things right." It's cleaning up the mess after getting caught by someone who was willing to invest time to take the company to task.

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