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Consumers Energy Complaint - No heat this winter - Heat
Complaint
ROCHESTER HILLS, MICHIGAN -- I am deeply disturbed by consumer energy's thought process. They want $530.00 to be able to hook up heat in my home this winter, with an unpaid balance of $200.00, which I know to pay off. But almost $600.00? Not everyone has a credit card, and even my roomate cannot put CE in his name, with no prior balance, until they receive this amount. Why should he suffer on my $200.00 back pay? It makes me sick and if they really needed to borrow the extra $400.00, why don't they just ask politely for it?
Forget that, so we used space heaters. Cheers to you DTE for receiving $1000.00 from us this winter!
Forget that, so we used space heaters. Cheers to you DTE for receiving $1000.00 from us this winter!
Comments:
Posted by chemman on 2008-02-26:
I'm sorry to hear about your difficulties with CE, but please be very careful using space heaters as your main source of heat. If they are not properly shieled you can start a fire from over heating. Also, you'd probably be better off paying the $600 to CE because between the cost of the space heaters and the electricity you will eat up heating your house/apt inefficiently will add up to more than $600 quite quickly.
Posted by Anonymous on 2008-02-26:
If you are having problems paying your gas bill, there are a few programs that might help you if you meet their qualifications. Check out www.consumersenergy.com, for home, energy answers.
If you don't meet the qualifications for those programs, Consumers Energy also offers a budget plan where the high costs of winter are spread over the 12 months of the year. In any case, call their customer service department, it is very possible that they will break that $600 down for you over a couple of months to make it easier to pay and get your service back up. Good Luck!
If you don't meet the qualifications for those programs, Consumers Energy also offers a budget plan where the high costs of winter are spread over the 12 months of the year. In any case, call their customer service department, it is very possible that they will break that $600 down for you over a couple of months to make it easier to pay and get your service back up. Good Luck!
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