The Pond's Company Informative - Addition to their Product Line

Review by Nohandle on 2008-02-26
Deep Cleanser looks like Classic CleanerWe've all had this happen. A company adds a new product to the line but makes very little visual difference in the appearance of the original product and the new. We grab the product off the shelf only to get home and realize we purchased the wrong thing. Case in point the Pond's Company.

Yes, the same Pond's Cold Cream your Great-grandmother used has an addition to their line called the Pond's Deep Cleanser. I'm certain it's a nice addition but why would they have a light green lid on the Cold Cream and a light turquoise lid on the Deep Cleanser when they are placed side by side on the shelf and very little difference in the color of the lids. Obviously, I've picked up the wrong product not once but twice and it won't happen the third time.

If you enjoy the Pond's Cold Cream or know someone who does you might pass this on. It's not something one would attempt to return if opened and our inattention was the factor.
Comments:7 Replies - Latest reply on 2008-02-27
Posted by sarahnkrystal on 2008-02-26:
Thank you for letting me know. I use the cold cream every day because my skin is so dry and red that it is the only thing gentle enough. I would be very upset if I bought the deep clean by accident. (VH)
Posted by Nohandle on 2008-02-26:
Thanks Sara. There really is hardly any difference in the appearance of the two products. I wish these companies would just make additions/changes visable at first glance to the consumer.
Posted by Anonymous on 2008-02-26:
I've had this happen with multiple product lines. Get home, THEN realize I bought the wrong item.

I think it's more of a 'branding' color/size/shape issue, but, it's certainly a bother.

Thanks, Nohandle. I don't use this product, but, your review reminds me to pay better attention when selecting one!
Posted by Principissa on 2008-02-26:
My mom uses this and has done the exact same thing twice now. CVS was awesome about exchanging it for the regular cold cream, but they could make the tops a different color.
Posted by Anonymous on 2008-02-26:
Good review and info Nohandle. When I was a kid I think my Mom put Pond's Cold Cream on our sunburn's?
Posted by Starlord on 2008-02-27:
Thank goodness the school system I went to as a kid taught me to read. They may have messed me up in a lot of ways, but they did teach me to read. I have a T-shirt today that says: Indianapolis Public Schools on the front, then on the back it says; Another brilliant mind destroyed.
Posted by Nohandle on 2008-02-27:
LOL Starlord. How about sending one of those shirts to me and some stronger reading glasses. :)

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