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General Travel Informative - Making changes after booking thru an online travel service

Review by 32031 on 2008-02-27
There was an article in the travel section of the paper last weekend about making changes to dates for air travel. If you have purchased tickets through Travelocity, Orbitz or any online booking agency and you need to make a date change, contact the airline. Not only will it save you time but it will also save you from paying additional fees charged by the online agency.

Once a ticket is issued the online agency is no longer a party to the transaction. That explains why it can be next to impossible or take forever to make changes through them.
Comments:2 Replies - Latest reply on 2008-02-27
Posted by FoggyOne on 2008-02-27:
And, always check the airlines first so you know what fares you are dealing with before you even think of contacting an online agency. The online agencies may be OK if you have absolutely no problems, but once there is any kind of problem (like you want to return a day later ) the online customer service falls apart and/or ends up charging you more in processing and change fees.
Posted by bargod on 2008-02-27:
Wow.Good too know this. Thanks.

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