RK Chevrolet Complaint - Very Disappointed In Quality Of Craftsmanship
VIRGINIA BEACH, VIRGINIA -- I bought a brand new 2002 Tahoe, the transaction at RK was fine. Everyone was nice and helpful. But my concern comes from the quality of this vehicle. I only have 60,000 miles on it, and it is making horrible grinding noises, and when you purchase leather interior, you expect top quality. All of my seats are beginning to rip, and crack. I treat the leather as it should be treated. This is poor poor quality, in fact it started doing this after 1 year. This makes me so so mad, when I hardly use the vehicle! Leather will wear..but little tears all over? It was poor quality..and it should be replaced. How can I even trade this in when it looks like this?
I am opting out of buying GM... this has been eating at me and I am mad! I read all these terrible reviews on RK's service dept... and now I am afraid to take it in to get that noise checked. Being a female does not help either. Maybe I will contact 10 on your side to go undercover and see what treatment I receive.