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Garmin Complaint - Outdated Maps - Garmin Street Pilot 340
Garmin Street Pilot 340 - Complaint
CAMDEN, SOUTH CAROLINA -- Last year I purchased a Garmin Street Pilot 340 GPS navigation system for my car at a cost of $399.99. I was very disappointed to find that when I purchased it the maps were already outdated. Streets that had been built for 5 or more years simply did not show up and addresses that I tried to input were not accepted because they were not in the data base.
I complained to Garmin about the outdated maps and they offered to SELL me (for my brand new GPS unit) an updated map set. I purchased the updated map set (Cost was $75.99) and received a CD and I installed the update. Guess what? The maps are STILL outdated. My daughter's subdivision has been built for at least 5 years but when I drive to her house the GPS unit shows me in the middle of nowhere and not on a street. Her address is not in the data base, therefore it cannot be entered in the unit.
Additionally, the GPS unit fits onto a small mounting arm that attached to the windshield of my car. There is no tensioner device so the unit can be positioned where you want it consequently it flops around and continuously droops face down on the dash.
Bottom line is I certainly cannot recommend Garmin as a GPS navigation unit and will never buy another one.
I complained to Garmin about the outdated maps and they offered to SELL me (for my brand new GPS unit) an updated map set. I purchased the updated map set (Cost was $75.99) and received a CD and I installed the update. Guess what? The maps are STILL outdated. My daughter's subdivision has been built for at least 5 years but when I drive to her house the GPS unit shows me in the middle of nowhere and not on a street. Her address is not in the data base, therefore it cannot be entered in the unit.
Additionally, the GPS unit fits onto a small mounting arm that attached to the windshield of my car. There is no tensioner device so the unit can be positioned where you want it consequently it flops around and continuously droops face down on the dash.
Bottom line is I certainly cannot recommend Garmin as a GPS navigation unit and will never buy another one.
Comments:
Posted by PassingBy on 2008-02-28:
So why didn't return it for another brand that would have more up-to-date maps instead of paying $76 for a CD?
Posted by Southern Gentleman on 2008-02-28:
Because that was not an option. Try it and let me know how you do.
Posted by Lidman on 2008-02-28:
Southern Gentleman, this is good to know because I was going to buy one now I will shop around, Thank's for the info!
Posted by jktshff1 on 2008-02-28:
I have the garmin nuvi and have had it for a couple of yrs. works great. tom tom and the others did not compare.
Posted by dianec on 2008-02-28:
I've had a Garmin Nuvi for over a year and it hasn't let us down yet--except in Boston where the streets are constantly being closed and reworked. Otherwise, it has worked on the east & west coasts and everywhere inbetween. Our model was more expensive, but I don't know why that would matter. BTW, on their website there is a place where you can get free updates that correlate to your particular GPS. We do that occasionally to fix bugs that may have occurred with the original software.
I hope you get the problems with your Garmin resolved Southern Gentlemen. Thank you for the post.
I hope you get the problems with your Garmin resolved Southern Gentlemen. Thank you for the post.
Posted by umbriago on 2008-12-08:
My Garmin does'nt like freeways. I cannot find a way to contact Garmin without paying "FixYa" $9.95 for an email or $14.95 for a tech call. Never had this kind of service before !!
Posted by Wet Doggy Kisses on 2008-12-13:
I too bought a Garmin in Sept and bought it for $270...it told me immediately that updated maps were available. I just recently downloaded it as I moved to a new state, with the idea it will help me navigate for errands and everyday trips. Unfortnately my new home address does not show up....my home was built 5 years ago. It cost me $70 to update the map and my home isn't there. I am quite disappointed. Other aspects of the Garmin have been great.
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