Geek Squad - Best Buy Informative - Geek Suard - Best Buy
ST. PETERSBURG, FLORIDA -- Don't use Geek Squad... they are expensive and very slow. They have had my computer for a week now and it hasn't even been looked at yet. The store in St. Petersburg near Tyrone Mall is ridiculous. They never answer the phone. I have been trying to get through for 2 days and have had endless ringing no matter what option I choose. I have been hung up on 6 times without even saying hello. When I did FINALLY get through, I asked for the manager, who was, of course, unavailable. Then I got the Geek Squad Manager who said my computer wasn't even looked at yet after a week. I told him how frustrated I was with this whole process and he goes into telling me how there's only 2 people in the dept, yadda, yadda, like I care. I told him I was picking the computer up today and wanted a refund, and he said OK. I pre-paid $200.00. They really DO NOT GIVE A CRAP. Do yourself a huge favor and take your computer to a private shop for repair. Geek Squad is a fine idea on paper, but it's not working. I had similar issues with them about a year ago also and am mad at myself for going back there. Dont waste your money, and more importantly, don't waste your time and aggravation.