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McDonalds, Solihul, West Midlands UK Complaint - Incorrect Change

Review by nvanwykdevries@btopenworld.com on 2003-10-03
3 October 2003 at 13:35
I ordered two chicken flatbreads and a Large Coke. I gave the lady (her name is Shama) 20 pounds (GBP) and as she gave me my change, I immediately noted and told her that I gave her 20 pounds and I showed her the money that was still in my hand and told her that the change was wrong. She then called her supervisor, who came and took a small calculator, counted the money in the till (he did not use any other information to help him) and he then told me that if anything, her till was 2 pounds under. He then walked away and handled the matter as closed. I asked the lady her name which she wrote on a "grill slip". At no time did I receive a till slip only the change for what they made out, was for 10 pounds only.
Comments:2 Replies - Latest reply on 2004-02-19
Posted by Anonymous on 2003-12-02:
Where's your change?
Posted by howdumb on 2004-02-19:
unbelievable.........you should've called someone higher up

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