Delta Airlines Complaint - Flight Changes
My husband and I bought our Europe tickets back in October 2007.
Over the past six months we have had at least a dozen issues in which we were never notified about. A few of the issues were that they keep changing our seats. I picked flights on the fact that we could get exit row seats. Because we are both over 6' tall. Which we did. Till they changed it, so I called and fixed it.
Then again another seat change and flight change that we were never told about.Then yesterday I call and found out that our flight was completely canceled and that we had to rebook it again unknown. So I would have showed up for my 11am flight only to find out that it was canceled. The person helping me didn't listen to anything I was saying and pick a flight on what he thought was best. My husband and I need the leg room and I am pregnant and need that extra few inches to breath. He never listened to a word we said! I wouldn't spend month fixing a mistake delta made if I didn't think I really needed it. I had to call and email about 5 more time to get this mess a little better only to be told that after all this they will move me anyway because I will be 5 months pregnant and it is against FAA reg... which it isn't I looked.
Plus about 14 other people that worked for delta said I would be fine. WOW why not find more ways to tick off the consumer. If I am moved I will go mad. This is the 3rd flight in a row where they screwed up my husbands and my seats so we are not together. I hate fixing their messes