Long John Silvers Restaurant Complaint - Nasty Food With Hair - Unclean Employees
HARRIMAN, TENNESSEE -- My wife and I stopped at Long John Silvers Restaurant in Harriman today, March 4, 2008, for dinner. We ordered 2 fish dinners with slaw, fries and hushpuppies. I started eating my fish and felt something in the corner of my mouth-low and behold it was a very long hair. When I finally got it all out of my mouth, with a rather sick feeling in my stomach. I ask a guy (who had his head shaved bald) if he was the manager. He said yes he was. I told him about the hair in my food and actually showed him the hair. His statement to me was well, its not mine. I stated to him that it was not mine either nor was it my wife's as we both have very short hair. The guy did not say anything else, just turned and walked away.
The french fries were cold and appeared as if they had stayed in the grease for an extended period of time because the inside of the had fries had nothing in the center of them. The employees looked nasty and were all wearing nasty and unkept uniforms. At one point some guy came in with a friend, got cups filled up drinks, then went behind the counter and picked up his own food. He and his friend then went over to a table and ate the foods. He came in off the street handled food behind the counter, without washing his hands nor did he put on any gloves.
This in my opinion is absolutely against Health Department rules and this will be reported to them
as soon as they open up tomorrow morning. The restaurant is nasty and unfit to serve the public.
Before we left the restaurant the manager did come back to our table, said sorry about the hair,would you like a piece of pie. We said no.
It is kinda hard to eat a piece of pie after having a piece of hairy fish. This restaurant needs to be cleaned up and also the employees need to be trained in customer service and cleanliness. It is rather hard to eat at a place that is so nasty. Clean it up-hire cleaner employees or call in the demolition team. That would be my recommendation.