American Express Informative - No Ethics - Ethics - Lack Of
I was a merchant accepting AMEX, and they called me one day to give me further information about accepting their cards. During the conversation, I kept hearing a beep. When I asked, they said they were recording the conversation. They did not notify me that they were going to record.
According to them, the law states they do not have to tell the other party they are recording the call. However, when you mention to them that you are recording the call, they hang up on you.
Some ethics, huh?