Shop Owner Informative - Why We Have Repair Shop
I have read most of the complaints on this web site. Most are valid complaints and do deserve some sort of restitution. However the average consumer really does not understand how money is made in the business world. Lets take for example, I was eating at a restaurant which is a national chain. I noticed on the bill that a glass of unsweetened ice tea cost $2.09. I can buy tea bags and make my gallons of tea for that price. It may only cost them .10 or .12 cents to serve me that tea. that is outrageous, or is it? There are many overhead costs that most people don't realize. If a shop charges $70 an hour for labor, this doesn't mean that one person is getting $70. Most mechanics make on average $10 to $20 an hour. The rest of the money goes to pay for insurance, rent, taxes, and many others items . As far as parts go if you go into a restaurant do you really expect to pay grocery store prices? No you expect to pay more for the service. Why should a auto repair shop be any different. Just like doctors mechanics have different ways of looking and fixing your car. If one shop talks bad about another shop then don't do business with either. Peoples failure to properly maintain their cars is the biggest reason why we have problems with repair shops. You needed brakes and were told that, but you didn't have the money right then so you waited six months now your bill is twice the amount because you destroyed more parts than before.
The consumer looks at it as they are getting ripped off for more money, but in reality most people are lazy when it comes to their cars. it is the one thing that they rely on the most and is the most neglected thing they own. So if you can buy a part at a parts store for $50 and a shop sells it for $150 don't get mad just put it on yourself. If it was really that easy everyone would be doing it.