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Carmel Motorsports Complaint - Don't Believe A Word the Business Manager Says

Review by jwin on 2008-03-05
INDIANAPOLIS, INDIANA -- Drove from Missouri and purchased a car here. We already had funds approved for the purchase so no negotiations took place after arrival. While there, business manager informed us that we had to pay the sales tax before the truck left off of the lot--unlike in Missouri--but we took them at their word. Also told by the business manager that we would receive a tax credit in MIssouri for the taxes paid on our new vehicle after purchasing in Indiana. Obviously they will say anything to get a sale--because per Indiana DMV and Missouri DMV this was absolutely UNTRUE!! We came out of $1000 more by purchasing this vehicle from this dealership due to the misrepresentation about the tax credit. Contacted the business manager and he was very nasty to us--indicating that the conversation never took place.

Called and left messages for the owner and he never even bothered to call us back. We also contacted the Better Business Bureau and of course the dealership stated that they never told us anything about a credit regarding the taxes and the dealership in essence said "tough luck" in their response to our complaint. BEWARE!!
Comments:4 Replies - Latest reply on 2008-03-21
Posted by Anonymous on 2008-03-05:
OK, maybe I'm missing something here, and, I'd like you to elaborate on it.

Why buy a vehicle out of state? Because you thought you would get a tax credit?
Posted by MSCANTBEWRONG on 2008-03-05:
Did you purchase the car out of state because it was cheaper or it was the exact car you were looking for? I've never had to pay taxes directly to the dealer. Typically I negotiate with the dealer so they pay the taxes and tags. A little more info is needed please.
Posted by jwin on 2008-03-20:
We purchased the vehicle out of state because it was exactly what we were looking for. Per the dealership--when we purchased the vehicle--Indiana requires you to pay the taxes before you pull off of the lot with the vehicle--although Missouri along with some other states do not require upfront payment.
Posted by forcomplaintsonly on 2008-03-21:
If you pay the sales taxes there, they have to provide documention showing that. I was was wondering the same thing, why drive from missouri to indiana to buy a car, if they had the exact one you wanted, the dealer could have made arrangements to have it shipped to you, then you could have dealt with them.

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