Carmel Motorsports Complaint - Don't Believe A Word the Business Manager Says
INDIANAPOLIS, INDIANA -- Drove from Missouri and purchased a car here. We already had funds approved for the purchase so no negotiations took place after arrival. While there, business manager informed us that we had to pay the sales tax before the truck left off of the lot--unlike in Missouri--but we took them at their word. Also told by the business manager that we would receive a tax credit in MIssouri for the taxes paid on our new vehicle after purchasing in Indiana. Obviously they will say anything to get a sale--because per Indiana DMV and Missouri DMV this was absolutely UNTRUE!! We came out of $1000 more by purchasing this vehicle from this dealership due to the misrepresentation about the tax credit. Contacted the business manager and he was very nasty to us--indicating that the conversation never took place.
Called and left messages for the owner and he never even bothered to call us back. We also contacted the Better Business Bureau and of course the dealership stated that they never told us anything about a credit regarding the taxes and the dealership in essence said "tough luck" in their response to our complaint. BEWARE!!