Blockbuster - Phoenix, AZ Complaint - Employee threatened me in the Parking Lot
FREMONT, CALIFORNIA -- Customer Relations Manager,
As a frequent user of your company, I feel obligated to share with you my experience.
The usual: tapes claimed not deposired, rude manager at Fremont/Sundale. Then their employee walked out into the Parking lot to threaten me. No response from Customer Service. Informed police. But they are still trying to charge me for all sorts of unexplained charges!!!
Boycott them. They are the 'Denny's' of today. Bad incident. Makes the world realize what American business is coming to (if you think Blockbuster represents anything or anyone at all...except corporate greed... and crime too as I see)
To help keep me as a potential future customer, I would like the following:
No alternative but to vote with your feet here.
At the very least I would like a response from your company regarding this incident.