Subaru Complaint - 2006 Subaru WRX Clutch Falls Apart
GREENVILLE, SOUTH CAROLINA -- I was driving home from a meeting at work on a major highway going approx 65 mph (just keeping up with traffic flow) when my engine started revving up and my speed dropped. I was in fifth gear and attempted to downshift as I was pulling over, but the clutch would not disengage and nearly missed a car riding over the top of me) I was able to pull the car (2006 Subaru WRX) to the side of the highway. There was smoke and a burning smell. I jumped out and called Subaru roadside assistanc. It took 2 hrs for a flatbed to arrive...in which time 5 or 6 flatbeds passed me. When the car finally arrived at FAIRWAY SUBARU of Greenville SC I was given a disrestpectful call from the service manager claiming that the clutch was burned up and falling apart due to my driving. (I have owned 5 straight drive vehicles in 13 yrs and never had to replace a clutch.) He informed me that I was revving the engine up to do burnouts and it would leave blue marks on the clutch plate. In an all-wheel drive vehicle? What? I listened to the man out of respect and then told him how this happened while in fifth gear going 65 mph on the highway...NOT while shifting gears or doing burnouts. He said that the dealership gets 1-2 a month and it has only ever covered repairs under warranty one time. He took me to see the car while it was "UP" and to my surprise they had not even taken it off the car. There was no material showing as he had informed me earlier, so he proceeded to show me parts from another vehicle (Not Even Mine!)He assured me that "This happens all of the time." Obviously the manufacturer has a problem that they do not want to address. The next morning I went to view the parts that he assured me would be Bright Blue due to heat, and there was none. He then said that it was shifting too slow, riding my clutch or some other form of "ABUSE" driver related and assured me it WOULD NOT be covered under warranty. SUBARU doesNOT stand by their products. So much for a bumper to bumper extended Powertrain warranty. Did I mention my WRX is 18 months new with only 22,000miles. The service Manager also informed me that this happens all the time without any prior warning or shifting difficulties.....Doesn't that seem dangerous. How many people will have to die before this is addressed. Couldn't we just prevent any deaths at all by forcing Subaru to recall? I've seen lots of internet rants regarding the clutches in EVERY Subaru model.