The Children's Place Complaint - My confirmed order was not honored
FISHERS, INDIANA -- I placed an on-line order in February 2008. I received confirmation that my items were in stock and that the order was completed. I waited and waited and the shoes never arrived in the mail. I pulled up the order number on-line yesterday, and it said the order had been cancelled.
I called customer service and they said that their Server had been down from February 21 to February 29 and that all on-line orders during that time had been cancelled. My order was for sale items that were at a great price and that I had spent a lot of time on-line shopping for. These items are no longer available.
The Children's Place failed to keep their agreement to ship me these items. And, they will not offer anything to compensate me for my loss.