Spirit Airlines Complaint - Spirit Air is a SCAM!!!!!
SUWANEE, GEORGIA -- What an terrible experience! First of all I signed up for their $9 fare club and for two months tried to purchase a low fare airline ticket. I would get an email advertising the great sale and two minutes later would try to purchase it, however, it wasn't available. I called CS and was on hold for over 2 hours!! They finally told me it is first come first serve and limited. I informed her I just got the email two minutes ago. No help. What a complete waste of time. Their CS is rude and really don't care at all. My friend also called to try to purchase a deal fare and was told to buy the departing flight with her and then the return flight for $8 which she did.
Then learned that she couldn't buy the $8 flight unless it was done together with the departing flight. She was purposefully misinformed so the CS agent could receive her commission for the sale.
I will NEVER use this airline again!