Macys - Ft Collins CO Complaint - I Am Sick Of Macys, I Will Never Go Back!

Review by Naomi48 on 2008-03-07
80538, COLORADO -- I went to a Macys to buy clothing, but as my husband and I went to the dressing room, an older Woman that worked there came over and demanded to my husbanc "WHAT DID YOU DO WITH THE CLOTHES THAT WERE ON THAT CHAIR"?, she pointed to a chair sitting next to him. We both looked shocked at each other and stunned, and he told her he didn't take any clothes off the chair, he was just going to sit down, Then she proceded to argue that we must have moved them, and acted like we wete lieing to her! I had an arm full of clothes, which I promplty layed on the counter and left---- I have been through the rudeness of their employees on a few other occasions and this was just the last straw.

I will NEVER SHOP THERE AGAIN, and I advise others to watch our spending their money at this overly prices and snooty store. My e-mail to the corporate office did not do any good- they didn't care--Worthless Company!
Comments:5 Replies - Latest reply on 2008-03-08
Posted by Suusan B. on 2008-03-07:
If your e-mail to corporate was anything like this post then I think I've cracked the case as to why they haven't contacted you to discuss this incident. Add this complaint to the one you wrote about DirectTV and you've got to be absolutely exhausted! I'd like to suggest you turn off your computer for a while and take a well deserved break.
Posted by Principissa on 2008-03-07:
I honestly don't know what to say. I have a feeling the reason corporate hasn't contacted you is because of the way your letters are written. If you want to get results, write a professional letter, proper grammar, proper punctuation, and no sentences with all caps. The only attention this letter will get is that of the paper shredder.
Posted by ejack053824 on 2008-03-07:
I would have said "Prove it you old witch!"
Posted by MSCANTBEWRONG on 2008-03-07:
My suggestion to you is as follows: Rewrite your complaint!!! You need to write a professional letter. Do not include CAPTIAL letters! Double check your spelling and puntuation. Be direct, polite but with conviction, and state the facts.
Posted by Slimjim on 2008-03-08:
In hindsight, the best course of action may have been to stand toe to toe with her without letting it become out of control on your side. The confrontation would have had to have a manager intervention relatively quickly and he probably would have handled it to your satisfaction.

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